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Brough Turner from NMS Communications has written an interesting article for TMCNet on web services applied to the telephony world.

The good news is a number of companies are developing telephony web services technology and a few offer hosted services directly or through partners. None of this is free and no service is widespread, but it’s a sign of things to come.

LignUp Corporation, Abbeynet S.p.A., Ubiquity Software and Angel.com offer SIP-based VoIP service platforms that can be controlled via web services APIs and they each allow access at several levels including some fairly high-level functionality.

He concludes saying:

Telephony web services technology is in place today. What’s lacking is the widespread low cost access that web services from Google or Amazon offer. The problem is business models — PSTN calls still involve per-minute charges. But that won’t last. Costs are falling and other funding models will appear. Then we can expect telephony to join the word of web services mashups, with an accompanying burst of services innovation.

Thank you for mentioning Abbeynet in your list. My company has worked hard in the last couple of years to bring that concept to the VoIP world. As Brough says, and I agree, to get most from this approach we need new fresh business models that can really sustain new mashups developed with these tools. In addition, we need skilled developers using them in the proper way driven by smart and dynamic marketing guys who really understand what’s going on in the marketplace.

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