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Click-to-Call Increases Sales

by Luca Filigheddu on June 19, 2007



Click-to-Call Increases Sales

Moshe Maeir made me notice the well-done article by Dean at VoIPUser on how to put click to call on your website.

Dean basically explains how to setup a click to call on your Asterisk installment and why you get a valuable benefit from doing that.

Here is some interesting data:

  • a 22%-25% reduction in Website abandonment from pages with click-to-call services
  • as much as a 100% increase in transaction conversions from click-to-call users compared with toll-free callers
  • 88% of click-to-call users say they are more likely to contact a company that offers a click-to-call service than one that does not

The above numbers are not new to me. As CEO of a company who is pushing a click-to-call solution to SMEs and Enterprises which make business through the web, I can definitely say that a click-to-call solution really helps you to increase the conversion rate from visitors to buyers. And, if you spend money to get visitors to your portal, click-to-call helps you to reduce the cost per visitor that you pay to Google AdWords or others similar systems.

For more details, here’s is my recent article on why any website (which makes business online) needs a click-to-call.

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