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Google AdSense shame

by Luca Filigheddu on June 5, 2007



Today I have received a response from Google to my appeal, sent due to the blocking of my AdSense account by Google.

Hello,

Thank you for your appeal.

After receiving your response, we re-reviewed your account data
thoroughly. We have reconfirmed that invalid clicks were generated on the
ads on your site in violation of our Terms and Conditions and program
policies.

https://www.google.com/adsense/terms
https://www.google.com/adsense/policies

We have these policies in place to help ensure the effectiveness of Google
ads for our publishers as well as our advertisers. According to our policy
on this matter, we are unable to reinstate you into the program.

As you may know, publishers disabled for invalid click activity are not
allowed any further participation in AdSense. For this reason, you may not
open a new account.

Please bear in mind that subsequent or duplicate appeals may not be
considered and you may not receive any further communication from us. We
appreciate your understanding.

Sincerely,

The Google AdSense Team

So, they confirm that “invalid clicks were generated” by my website. Oh yes, I became suddenly rich thanks to the 50$/month I got from Google. They don’t explain what the problem was and, if my fault, how to correct it.

After reading through the terms and conditions, I thought that a possible cause could be the menu items on the blue bar up here. They are made to quick search through my blog specific subjects like Nokia, Apple and so on. I have just verified that those searches were made through the code I got from the Google search box on the right. Since there was my publisher ID inside the links, I think I was earning money thanks to those links so maybe they consider them invalid clicks. Money? Cents I think, since I’ve verified that those links received just a few clicks in the last month.

Ok, if I’m right (but I don’t know since they don’t explain the problem to me) I can change the behavior of the bar (I did it already). I don’t want to earn money from those links, but just offer to my visitors a quick way to find specific posts on specific subjects.

All this said, I think what happened is really a shame. There are REAL people frauding companies which invest in Google AdWords and it seems that the only available solution is blocking forever accounts owned by respectable publishers.

This event just showed me how Google AdSense engine is weak. A lot of money is spent by advertisers to get nothing in return.

Google, I’m really disappointed about that.

UPDATE: since I’ve moved to a new domain and registered a new adsense account with the name of my wife, AdSense is back to this blog.

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  • Anonymous
    I believe is the principle that matters not the amount of money, to Google it does not matter if the "fraud" was thousand of dollars or cents.... they are wealthy (!)
    Using tour Adsense ID on the blue link bar is evil, I believe you when you say it was by mistake but as I usually do : put yourself in they throuser .... they need to protect themself and the Google advertisers.

    There are lots of pay-per-click services out there...., and lots of email services other than Gmail...
  • BrainDonkey
    Welcome to the club...


    Google's appeal process is a joke. Everyone gets back the same email, saying invalid clicks. They claim you either are fraudulently clicking your own ads, or you are directing irrelevant traffic. I dont think they appeal process actually ever is seen by anyone.



    And now, you are banned forever. So you wanna start a new site? You can't, except if you want to lie about yourself. you need a new domain, new IP, new business name, new phone number, new taxID, new bank account, new address...

    OR

    Let google die by shooting themselves repeatedly, and go get a Yahoo Publisher account.
  • Anonymous
    Thinking evil....
    Maybe somebody put your Adsense ID into a fraudulent web pages ?

    Why ? To get Google disable your account....
  • Anonymous
    their appeal process is a joke and their practices is questionable, and yes, they do care about every dollar and cent ... how do you think they got wealthy?


    Anyway, sorry to hear you had a bad run in with them ... expect to see more and more people complaining about GOOG's biz. The halo above their is disappearing very quickly.
  • forumer
    Sorry to hear that from you, so sad they did that. I use Adsense too, but so far nothing happen because i just very new to it, just about 2 month. But unfortunately, i always have phobia with Google. Because so many was banned before and it not give me a comfort at all.


    And i think, if Google still act like that, i think someday there are none will co operate with Google, because many was banned as far as i know. If the publishers ran away, how come there will be any advertisers?



    It's not professional they did like that, they must xplain and try to forgive if the fault just for 1 or 3 times and just give warning first.



    Their policies are not good for a long term, because so many competitors are out now.



    I hope you can succeed with another company, better than with Google. All da best :)
  • Matt
    I've been an AdSense publisher for 3 years making a stable amount of income and maintaining my traffic, never once clicking my own banners because I knew better. On June 5th my account was disabled suddenly for invalid clicks. I have no idea why but I quickly submitted an appeal and provided google with weblogs and offered whatever else they needed. Today (9 days later) I got the very same cut and paste response as you did. I'm honestly disgusted in Google and their treatment of publishers, especially those that have been with them since the beginning.

    It seems all they care about nowadays is buying out trendy websites in their prime like YouTube and FeedBurner. Now that they're overwhelmingly successful they only care about the almighty dollar, and lost the very image that made them what they are somewhere along the way.
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