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Sometimes Americans “talk big”

Posted on 05 July 2007



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I’m sorry to say that, but my company’s experience approaching the U.S. market for Sitòfono is far from being positive. Not really because it’s a product not appreciated by U.S. companies, but rather because some big companies “talk big” and totally ignore you.

We engaged a company called XXXXX, basically a supplier of YYYYY

After a conference call to show them our proposal, they basically said: “if we are going to be your first customer in the US, forget our money… we are not going to pay you for anything and, if you want us to try your service out, you must pay us for the effort needed to integrate your service in our website”.

You’d never hear something like that in Italy, neither in Europe I think (we have never received a response like that at least). Companies we have dealt with have always respected our job, our technology and our experience. I can understand a “free trial”, but I consider a proposal to be US TO PAY THEM like an offense.

You american readers, bloggers and friends from the US, what do you think?

NOTE: we are going to offer a FREE Sitòfono (as many lines as they need) to the first XXXXX competitor (tip: Staples is one of them) who will contact us. We don’t want any logo on it and we are not going to use it as a way to promote our service, just to offer a value added service that others can take advantage of. War is war ;-)

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This post was written by:

Luca Filigheddu - who has written 1987 posts on LucaFiligheddu.com.

Luca is currently CEO at Abbeynet, a company specialized in VoIP and Web 2.0.

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