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I’m really glad that Fiat, the leading italian car brand, chose my company’s click to engage service Sitofono on their websites in order to convert more visitors into potential customers, letting them ask real time information about their cars, book a test drive or simply get a question answered.

Sitofono is also fully integrated into their online marketing campaigns, letting them move the recipients of DEM activities and banners to the more effective good old telephone, where their operators are capable of converting/selling more and more (yes, the human touch always counts!).

This is an important sign from the market. Companies are realizing the importance to provide prospects and website visitors with tools to easily interact with the company and make them feel there is always someone ready to take care of them when they really need help and support. Fiat’s move demonstrates that also companies which don’t sell online but have a big online showroom, can get a huge benefit by using powerful tools like Sitofono.

More cool news about Sitofono very soon. In the meantime, check this post by Phoneboy to discover why Sitofono makes our customers happy.

Technorati Tags: Business, click to call, click to engage, fiat, luca filigheddu, sitofono, Voice 2.0